Under this program, we developed branded paper applications and a branded online portal for submitting electronic applications and uploading required documentation from residents and landlords. In this portal, frequently asked questions were developed and continuously updated to mimic the fluctuating Treasury guidance. We developed and administered this program to provide relief and assistance to those financially affected in Hinds County. Within this program, we conducted outreach events, assessed programmatic operations to ensure expediency and efficiency, collected and processed individual applications, and performed validation reviews through payment initiation. We have received approximately 4,000 applications, awarding close to $15 million. The portal syncs with a real-time quick view dashboard to allow leadership to track grant disbursement performance. The online dashboard serves as our Case Management System, which receives all portal application information and uploaded documentation. Our dashboard is updated in real-time with status changes and reviewers’ comments documenting interactions with applicants throughout the application review process, also allowing applicants to track and view their status.